Topics in this issue:
1. eBay News: New pricing structure
2. PayPal spoof
3. Bubble bag supplier
4. Ask Molly: Why not multiple listings?
Hello and welcome to this week’s edition of The eBay UK Bulletin.
What a week it has been on eBay. I picked up this really cheap laptop for £35, just packed full of facts and figures. The main news is of course the impending price changes – more on this below.
Good news, my e-mail address is now working again. It was out of order while the servers were upgraded (thanks to Dr Technical for mending it!) If you did send a note and have not yet had a reply, it is quite likely that it didn’t arrive at HQ, so please try again.
Win or lose, it will all happen on 24th September 2008 – a few Molly thoughts below. Plus, if you are considering selling using multiple item listings, ‘Ask Molly’ might just help.
[For details of this newsletter, please scroll down to the end.]
1. EBAY NEWS: NEW PRICING STRUCTURE
Life at Molly HQ can be frustrating at times; I almost finish the update of ‘The eBay Business Handbook’ (available at all good bookshops, online and on eBay) when eBay announce the biggest change in pricing you can possibly imagine! The update might take a few more days…
Anybody who has traded on eBay for a while will appreciate that change is a way of life. As you would expect many sellers are moaning on about how bad things are getting, my advice is to stop grumbling and make the new set up work for you.
The aim of the new pricing structure is to boost revenue for eBay shareholders, but it does also simplify the structure and might just provide a few opportunities. The changes are involved, so take the time to read through the eBay page (link below) and feel free to e-mail me with any thoughts. Here are the headlines:
Shop items, known as ‘shop inventory format’ are to disappear and be treated as standard fixed price listings. This should boost their visibility in the search results and increase sales for shop owners. The other major change is that multiple item listings will have a flat fee (40p) regardless of how many items are included – great news if you sell high end products or have a huge turnover.
So far so good, now the ‘final value fee’ – it rises to 9.9% for items sold under £50 from fixed price listings (Technology and Media have different figures). There will also be an increase in the FVF for an auction format, but no corresponding decrease in listing fee.
These are my initial thoughts:
- The gallery fee is to be withdrawn permanently. Great news and should save me around £750 per year.
- Maximum listing duration rises to 30 days. Handy as I will need to list fewer items, but they will take a while to reach the top of the search results list.
- A low value BIN will cost more to list, but a combination of auction with BIN at the same price will achieve the same result for less upfront cash.
- A basic shop will now cost £14.99 per month, but has a lower insertion fee of 20p per listing. Place more than 75 listings per month and a shop will cost in, watch this space for the new Molly shop.
- Use up all your higher re-list fee credits as they won’t be worth as much soon.
One further change of note is that the ‘International visibility’ charge will be removed for BIN – I wonder if we will still need to select the option! I could go on, but the coffee is brewed and space is short. Check out the eBay page, use the shop fee illustrator and amend your business plan.
2. PAYPAL SPOOF
PayPal spoofs are much easier to spot using the new e-mail software (see bulletin 108 & download link below). For those who have not downloaded it yet, watch out for this one sent in by “lunacandleshop”
They didn’t get off to a very good start by spelling ‘customer’ wrong! If you do see this one pop up in your in-box, just hit the delete key.
As part of our security measures, we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue regarding your account.
Case ID Number: PP-530-232-708
For your protection, we have limited access to your account until additional security measures can be completed. We apologize for any inconvenience this may cause.
To review your account and some or all of the information that PayPal used to make its decision to limit your account access, please visit the Resolution Center.
after reviewing your account information, you seek further clarification regarding your account access, please contact PayPal by visiting the Help Center and clicking Contact Us”.
We thank you for your prompt attention.
Download the e-mail verification software at: https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/cps/securitycenter/general/IconixOverview-outside
If you do spot any spoof e-mails, please forward them to me: firstname.lastname@example.org (it works now!)
3. BUBBLE BAG SUPPLIER
I am still as mean as ever and keen to cut costs where I can, so many thanks for the advice about bubble bags. I have not re-stocked yet, another thing on my ‘to do’ list.
Reference the latest eBay UK Bulletin and Poundland decreasing the number of envelopes in a pack. I used to use Poundland until I found a supplier on eBay.
EBay ID: robertp9036 (Pandapack Ltd.)
Free delivery on all orders & if you consider buying in bulk – especially with the Christmas period coming along the price of each envelope reduces. They sell all sorts of packaging materials.
I have used them for the past two years and certainly no complaints. Nearly always delivered the next day but definitely within two days.
Give them a try. Keep up the good work!”
“sue2149″ – http://shop.ebay.co.uk/merchant/sue2149
4. ASK MOLLY: WHY NOT MULTIPLE LISTINGS?
With all the impending changes relating to multiple listings, this question from “acoustic24″ – http://shop.ebay.co.uk/merchant/acoustic24 was very well timed.
Why is it that some sellers list identical items many times rather than just list once and select the quantity accordingly? Surely this is more expensive, or is it some limitation on a listing tool they’re using?”
Great question, it does seem a bit strange, but I do the same thing.
There are two main reasons for listing just one item, although with the new pricing structure things might change. The first is that a single item can be re-listed and may qualify for a listing fee credit if it sells second time around, multiples do not qualify.
The second and most important is the position in the list of search results. Most buyers display results of their search in the default ‘ending soonest’ format and will probably only check the first 4 pages of results. By listing the same items more often, you will have one of your items towards the top of the list which does result in more hits and, fingers crossed, sales.
There is a third reason which might also apply if the seller does not want to give a postage discount for multiple items, surely they don’t do that – do they!
If you have a question about eBay, please send it to: email@example.com – I will reply personally to every e-mail I receive and remember, there are FREE copies of my book available for the best questions, tips, or stories.
– END NOTE –
That’s all for this week. Check out ‘Molly’s Diary’ each day at www.ebaybulletin.co.uk for the latest news from Molly HQ.
Good news – my limit for selling potentially fraudulent items has been removed and I can now list to my heart’s content. If you do find this is a problem for you, e-mail or ring eBay and they should assist.
Although I (generally) love eBay, I am always on the lookout for an alternative. This note arrived at HQ, is it one you know?
“Hi Molly, I thought I’d let you know about Auction Alfie http://www.auctionalfie.com as it’s growing in popularity as people try alternative auction sites to eBay.”
Best wishes and happy eBaying!
Author of the bestselling title, ‘The eBay Business Handbook’ – available direct from the publishers: www.harriman-house.com/ebaybusiness
And the recently published, ‘eBay Q&A’ – buy online today: www.harriman-house.com/ebayexpert