The eBay UK Bulletin: Issue 243, 24th February 2012
Topics in this issue:
1. eBay 101 – Bulk emails
2. Be green & save money
3. Now here’s a thought
4. Ask Molly – Why have my sales stopped?
Hello and welcome to this week’s edition of The eBay UK Bulletin.
It never ceases to amaze me how many buyers are ready to go to war over a problem trade; why they don’t email first is beyond me and why so hostile? There are a lot of angry people out there which is a shame as at the end of the day there are a lot more serious things in the world than a delayed or lost lipstick!
This week could see the beginning of a solution to the bulk email problem, but I need your help.
Also included is a great tip to save money on your packing materials. Read on for more.
[For details of this newsletter, please scroll down to the end.]
1. EBAY 101 – BULK EMAILS
The removal of the bulk email facility has proved to be quite a problem to many eBay sellers so this tip should be of interest. Included with the advice was a ‘cry for help’ regarding technology which is not my strong point. If you can help with the second part of this article, we may be able to construct a workable solution around the problem.
I read in your latest bulletin that the lack of ability to bulk email customers is being debated again. This is something that I have discussed with eBay at length, although the ‘discussions’ are almost entirely one-way [Ed - then you know how it is to edit one of Bob's books].
There is an alternative and that is to download a .csv file from PayPal. It is possible to select the customer records via a history listing from date ‘A’ to date ‘B’ and click ‘Download’.
This will give you all of their email addresses and they stay in PayPal forever which is of course longer than eBay’s 30 days.
This is only the first step in the process and I would like to ask if any of your readers know how to upload this information into a Microsoft Outlook email group?
I understand with .csv files that you need to change some of the column headings on the spreadsheet so it would be a case of knowing which ones to change and then exactly how it is done.
I have been told this is possible and would love to know how.”
Any ideas? – Mollybol@ebaybulletin.co.uk
2. BE GREEN & SAVE MONEY
Just some advice for saving a few £s! I went down to my local furniture shop last week and asked them if they had any old bubble wrap that they didn’t need.
I came back with my estate car full to the brim of both large and small bubble and of course it cost me nothing. The guys in the shop were really happy to give it to me as they had plentiful amounts and said it would save them a trip to the recycling centre (or the dump as we used to call it in my day).
They have also invited me back to collect more whenever I feel the need too which is great considering that large industrial rolls are around £15 per 100 metres.”
‘Givernygifts’ – http://www.givernygifts.com/
I like this, it appeals to my two favourite interests: saving money and saving the world. Even now I still acquire as much bubble wrap as I can when shopping in Tesco, it probably only packs three items, but I still feel I should recycle where I can.
3. COULD THIS BE THE ANSWER?
Linking multiple PayPal accounts into a single bank account could save admin and money, but is it possible? Here’s one theory.
Following on from last week’s bulletin regarding linking more than one PayPal account to a single bank account, I recently read somewhere (not sure where) that it is possible.
I haven’t tried this yet myself but wondered if your readers have made this work, I am thinking of opening a micro-payments account shortly so confirmation either way would be great.
You have to link your bank account to the first PayPal account and complete all possible verification steps.
When that has been completed, delete that bank accounts’ details. Then add the same bank account to the 2nd PayPal account and complete the verification process again.
I think you then have to transfer your balances from the 1st to the 2nd PayPal account before withdrawing into your bank account.
It sounds complicated, but might just work.”
‘frock2socks’ – http://www.frocks2socks.co.uk
4. ASK MOLLY – WHY HAVE MY SALES STOPPED?
I wonder if you could settle something for me. I used to make a lot of sales in the USA and these have suddenly ceased.
Is this due to the extra eBay charge for selling in USA and Canada? Are items no longer listed unless we pay the extra charge?
It would be a huge help if you would clear this up for me and help me decide when it is worth paying the fee.
Theshinystar – http://stores.ebay.co.uk/theshinystar
It could be a number of things that have contributed to the decline in sales.
I no longer sell cosmetics to the USA as the shipping delays are bringing my stats down and my performance is still below standard. My shipping DSRs in the US are so bad that I would not get into the top search results anyway. Are you OK with your USA DSRs?
This is the official eBay word:-
“If you make the item available to the U.S., your item may appear in the ‘Items from eBay international sellers’ section of the search results page on eBay.com. If you purchase the international site visibility listing upgrade, you’ll get default search placement on eBay.com.”
The key word in this sentence is ‘may’. The extra fee is 30p for a BIN listing (a little less for auction format). It would be worth logging onto the .com site and searching for your items.
If you have a question about eBay or home working in general, please send it to: firstname.lastname@example.org – I will reply personally to every e-mail I receive and remember, there are FREE copies of my book available for the best questions, tips, or stories.
– END NOTE –
That’s all for this week. Check out www.ebaybulletin.co.uk for the latest news from Molly HQ.
I did manage to find a few minutes over a coffee to have a bash at the free shop logo design tool (Bulletin 242) and am quite pleased with the results – http://stores.ebay.co.uk/Through-the-Square-Window
It may not be the final design, but is acceptable for now.
More good news as the latest tome from Molly HQ is now available for pre-order – http://www.harriman-house.com/ebaypowersellertips and should be on Kindle, etc. soon.
Work has now started on the next volume and its all about my 25 years attending car-boot sales and my tips for turning trash into cash. It’s going to be another busy week [Ed - we're aiming to have Molly publish more books this year than James Patterson]!
Best wishes and happy eBaying
Author of the bestselling title, ‘The eBay Business Handbook’ – available direct from the publishers: www.harriman-house.com/ebaybusiness