The eBay UK Bulletin: Issue 247, 23rd March 2012
Topics in this issue:
1. eBay news – A free lunch.
2. Quick VAT tip
3. Molly and the Vero man
4. eBay local deals mapper
5. Ask Molly – Do I have to register as a business?
Hello and welcome to this week’s edition of The eBay UK Bulletin.
Elation at HQ this week as the new toy shop reaches Silver PowerSeller status and makes it to TRS; the Elves were beside themselves!
Not a lot of time has been spent on the ID over the past few days but it should get more attention as the car-boot sales gather momentum.
It was coffees all round when Molly visited the secret eBay HQ this week – a brief insight follows.
Also this week ‘Vero’! Say no more (although I will say more below).
[For details of this newsletter, please scroll down to the end.]
1. EBAY NEWS – A FREE LUNCH
OK, so not eBay news in the true sense but as Molly and the Elves managed to wangle a free lunch out of eBay this week, I thought I would let you in on a couple of secrets. I promised not to repeat any of this, so I will only tell you once!
Oh and when I said that the Elves had a free lunch I meant to say that they waited outside in the rain and we threw crusts and bones out to them from time to time.
Patrick Munden, Head of Seller Communications eBay Europe, kindly invited us all to the secret eBay HQ somewhere in London for a chat about upcoming initiatives. I am hoping that this official leak will enable me to bring future eBay news to you before it happens, things such as the proposal to incorporate the quarterly seller report, currently sent to some sellers in paper format, into my-eBay.
Also in the pipeline is a clever tool to identify those buyers who receive more than their fair share of refunds for ‘lost’ parcels – this is something I would love to see.
The other side of the coin is that Patrick will take on board any (constructive) comments offered by readers of this bulletin such is the high regard you are all held in. So if you want to get something off your chest please let me know and I’ll pass on your comments accordingly.
It was a great day out for all concerned and the train journey across London in the rush hour reminded me again of exactly why I gave up that way of living – what a waste of life force.
Any comments? – Mollybol@ebaybulletin.co.uk
2. QUICK VAT TIP
The VAT saga continues as Molly has finally received a VAT number from HMRC. The first job is to register it with eBay in order to receive future invoices net of the 15% VAT. There is still an issue regarding ‘reverse charging’ of the VAT amount, not got to the bottom of that yet, but thanks to
‘Supporttechservices’ -http://www.ebay.co.uk/sch/Supporttechservices/m.html &
‘General Stores Online’ – http://stores.ebay.co.uk/General-Stores-Online for helping me out on the subject.
Now here’s the quick tip: I registered for VAT on 1 March and the number has only just been sent to me. eBay will only charge fees net of VAT from the date the number is logged with them, however they have informed me that a rebate will be made for the interim period but I will have to apply for it.
If you have recently registered for UK VAT and logged your number some days after your registration date then you should be able to reclaim any VAT paid that was charged on your monthly eBay invoice while your application was being processed; a small win, but they all count.
3. MOLLY AND THE VERO MAN
As mentioned a few bulletins back crossing swords with vero can be a nightmare, not only do you lose the listing involved without a trace, but compliance takes a tumble for six months.
Poor old Molly awoke this week to the news that a listing had fallen foul and been removed by Estee Lauder no less. Ouch, obviously a mistake but with no listing on the system I had no idea what had gone wrong.
The email from eBay gives details of the brand owner who asked for the removal so I decided to email them asking why it had been removed and what I could do to avoid problems in the future. This was particularly pertinent as the item in question was made by another company altogether.
Two days later and my compliance is back to ‘high’ with no mention of the removal, the slate is wiped clean – great news. I’ve had no email from anybody so I still don’t know what went wrong, no apology and the listing is still somewhere in the ether.
The moral of the story is that if you do get ‘vero’d’ ask them why as they do have the power to remove the breach.
4. EBAY LOCAL DEALS MAPPER
Do you subscribe to ‘Martin’s money tips’? If not, why not? There is loads of great info in this email newsletter which has a circulation of millions – just behind this bulletin then!
This week the clever guys there came up with a super tool which is long overdue, the ‘Local eBay Deals Mapper’. Just type in your postcode and all items listed with collection only will be shown. It’s dead easy to use and a real boon if you want big items or collections which may not reach high prices as they can’t be posted.
Know of a great eBay tool [Ed – Molly means a computer based tool!], please let me know – Mollybol@ebaybulletin.co.uk
5. ASK MOLLY – DO I HAVE TO REGISTER AS A BUSINESS?
Hi there, I am wondering do you have to register with the tax man to run a business on eBay? Is it not illegal to evade the taxman?”
Nicoshi – http://www.ebay.co.uk/sch/nicoshi/m.html
I included this question as following the recent UK budget tax evasion is topical.
Mr Osborne views tax evasion and heaven forbid ‘aggressive tax avoidance’ as ‘morally repugnant’ so it would make sense to register and avoid an all expenses paid holiday courtesy of HMP.
Even if you view eBay as a ‘hobby’ that happens to make money, technically you are trading and need to register as a business. Your buyers have to know this as being a business changes the relationship significantly.
I did argue the point with George that making money is merely a hobby of mine, nothing too serious, but alas he didn’t agree!
If you have a question about eBay or home working in general, please send it to: firstname.lastname@example.org – I will reply personally to every e-mail I receive and remember, there are FREE copies of my book available for the best questions, tips, or stories.
– END NOTE –
That’s all for this week. Check out www.ebaybulletin.co.uk for the latest news from Molly HQ.
If you read last week’s bulletin about switching your account from business to private then ignore everything, it doesn’t work! I never actually clicked the ‘revert’ button but naively assumed that as the option was there it would work – not so. The best advice I can offer is to contact customer services to make the switch. Please let me know if this works.
If I get time next week I’ll let you know about my recent exchanges with PayPal over a case of credit card fraud. Suffice it to say they have removed me from their Christmas card list. When I bite, I don’t let go!
Best wishes and happy eBaying
Author of the bestselling title, ‘The eBay Business Handbook’ – available direct from the publishers: www.harriman-house.com/ebaybusiness