Topics in this issue:
- eBay news – Drafts & improvements
- Reader’s rant
- Super eBay spoof
- Ask Molly – Where did my auctions go?
Hello and welcome to this week’s edition of The eBay UK Bulletin.
Well football fever didn’t last very long in England but at least eBay sales have increased. Wimbledon and the hot weather still provide a challenge but we must expect that. I have also noticed that you can pick up some great England merchandise at knock down prices from most market sites; an optimistic person indeed who invests in these lines.
This week in your fave eBay bulletin check out the rather smart eBay spoof doing the rounds and nod with empathy at a reader’s tale of woe.
[For admin details for this newsletter, please scroll down to the end.]
1. EBAY NEWS – DRAFTS & IMPROVEMENTS
There have been a couple of smart little upgrades introduced lately but no eBay publicity to accompany them.
The first is the creation of ‘drafts’ which you can access from ‘My eBay’ in the selling section down the left side. This is ideal if you want to list in stages but even better if you use Firefox and have the same crashing problem that I do.
Next came the ‘Improve your listings, sell more’ section, again accessed from ‘My eBay’. I am slowly working through the listings which need more item specifics but have found the pointer to listings that have not had sales for a while to be the most useful. With 1,400 items now in the DIY & toy shop keeping an eye on prices can be tricky.
On another unrelated issue, is anybody else having problems with buyers not receiving automatic dispatch e-mails? I seem to be getting more ‘have you sent it yet’ e-mails and of course some come through as dispute cases. I must admit to relying on these now and don’t send any other dispatch notification so it is a bit of a pain.
Quick eBay search tip
Have you noticed that the ‘advanced’ link for advanced searching has now vanished from the top of many eBay pages? To find it just hit the search button once and up it pops.
2. READER’S RANT
Now you all know me, I am not one to go on and on about any one particular subject, so this week I’ll let a reader pick up the baton.
I sold some mugs. I included in the package a business card with our telephone number on. They arrived at the buyer’s house and one was broken slightly. The buyer has opened a case stating that they do not match the description. Clearly this is not the case as the photos prove. 1 defect to me thank you very much.
eBay say that they want buyers to work with sellers and use the resolution area as a last resort. But seriously, other than hand delivering every parcel and physically explaining to each buyer that I have a phone number and email I don’t know what else I can do. eBay makes it too easy for buyers to open cases, then penalise sellers for it. It’s as if they are setting sellers up to fail.
Soon there won’t be any sellers without defects, it’s impossible.
I’m so ****** [Ed - slight edit here as this bulletin is rated PG] off with eBay right now. I’ve just got Power Seller status but come August it will be gone. Despite all the lovely feedback that has been left.”
If you want to let off steam please feel free to contact me, my door is always open.
3. SUPER EBAY SPOOF
Here’s a super eBay spoof which might just catch you out as it contains not only your eBay ID but also the e-mail address associated with it. Molly received several in the same day and even my Elves, who were left in charge whilst Mr & Mrs Molly had a few days away, couldn’t destroy five eBay accounts – could they?
Of course the links which I have corrupted here will take you to a spoof site where you enter your details and you know the rest.
Many thanks to the readers who forwarded it to Molly enabling me to warn you, it just goes to prove that there is still a community spirit alive and well, just a little hidden from view.
MC909 Notice : Account on Hold : Please confirm your eBay account today
Your account appears to be involved in activities that violates our policies.
Case ID Number: EB-065-617-349
This account has been restricted and you will not be able to bid or list items on eBay. To avoid further collections please confirm that you are the rightful owner of this account by following these steps :
2. Complete all required information
3. Confirm that the submitted details are correct.
If you do not have access to your account Contact Us immediately.
If you do not confirm your account details within 24 hours we will be forced to suspend your account .All current listings will be removed from eBay and you will no longer be able to register as a member of the eBay Community.
If you are ever in any doubt about an e-mail you receive just drop me a line, they are ‘Elfed’ 24 hours [Ed - but not at night].
4. ASK MOLLY – WHERE DID MY AUCTIONS GO?
Can you help? I listed 20 items on eBay: 15 auctions @ 99p start and 5 BIN. Got bids on 5 on auctions which was good.
I saw the items listed in my eBay, but only saw 2 items at auction and 2 items at BIN as they moved closer to the end date.
Even on the last day and in the last hrs and mins only 4 of my items were ever displayed in the search results.
Have you seen of heard of this before?
I must admit that I cannot see an obvious reason for the problem. The eBay search engine is a bit of an enigma, maybe it just had an off day.
I wondered if it could be down to the titles you chose, was it the ‘VINTAGE COMMANDO COMIC NUMBER 445 from 1969 42 Years old good for age very rare’ and others similar? eBay have a rule about duplicate listings and some of your comics might have fallen foul of it. You should have been ok with 15 auction listings even if they were all identical so I am clutching at straws.
“Listings are considered duplicates if they are for items that have no significant difference between them, or if the listings appear to be for the same item in search results.”
I have a similar problem when listing Lego in different batches with just a different batch number in each title but these are all BIN which may cause them to fall foul of the duplicate listing policy.
If anybody else has a similar problem or any ideas, please let me know and I’ll share them.
If you have a question about eBay or home working in general, please send it to me at the usual address. I will reply personally to every email I receive and, remember, there are FREE copies of my book available for the best questions, tips or stories.
– END NOTE –
That’s all for this week. Check out Harriman Intelligence for the latest news from Molly HQ.
Thanks must go to eBay and PayPal this week who have given Molly a £20 money off voucher. I just happened to spot it at the bottom of the ‘My eBay’ pull down menu, keep your eyes open folks.
In other news another small win out of the blue as ‘Kashflow’ to whom I subscribe for my accounts package have reduced their monthly fee to £12 inc VAT. I will invest that £8 saving wisely – large cappo for me.
Author of the bestselling title, The eBay Business Handbook – available direct from the publisher Harriman House.
– NEWSLETTER ADMIN –
The eBay UK Bulletin is an independent newsletter and is not approved or endorsed by eBay UK.
This weekly bulletin covers any topic associated with eBay. If there is anything you would like to see here, just email me.
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